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Today’s episode is inspired by something that many of us in the podcasting or even business world experience at some point: negative reviews. We covered negative client reviews a few weeks ago, but today I’m talking about a negative podcast review.
A few months ago, I received a review from a listener who was disappointed that I had ‘sold out’ because I started running sponsorship ads on the podcast. Now, I get it—change can be hard, and if you’ve been listening since the early days when there weren’t ads, this might feel different. But here’s the thing: sponsorships are what allow me to continue producing this show at a high level.
And today, we’re going to break down exactly why sponsorships exist, the psychology of customer reviews—especially the star rating system—and how we can reframe negative feedback as a sign of engagement and care from the audience.
Let’s dive in.
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About Dr. Jeremy Sharp
I’m a licensed psychologist and Clinical Director at the Colorado Center for Assessment & Counseling, a private practice that I founded in 2009 and have grown to over 20 clinicians. I earned my undergraduate degree in Experimental Psychology from the University of South Carolina before getting my Master’s and PhD in Counseling Psychology from Colorado State University. These days, I specialize in psychological and neuropsychological evaluation with kids and adolescents.
As the host of the Testing Psychologist Podcast, I provide private practice consulting for psychologists and other mental health professionals who want to start or grow psychological testing services in their practices. I live in Fort Collins, Colorado with my wife (also a therapist) and two young kids.
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The post 498. Selling Out and the Science of Bad Reviews appeared first on The Testing Psychologist.
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This post is Copyright: Dr. Jeremy Sharp: Licensed Psychologist & Private Practice Consultant | March 13, 2025
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